Technology Issues

All tech support questions should to be sent to for hardware, software, and Chromebook issues. Ticket submissions need to be submitted by a D127 email account, or will not be able to be processed. Thank you!

All About D127 Chromebooks    This is a resource the tech department has created to provide you with information about caring for and basic troubleshooting of your Chromebooks.  Many of the issues you may be experiencing can be  remedied with the quick fixes listed in this document.  You can also find this document and others regarding technology on our district website on the technology department page.

One of the most frequent issues is home wifi use.  Please refer to the student reauthorization document for help in this area.

We also have updated our 1 to 1 Learning in Grayslake 127 Student - Parent - Guardian Handbook that you can refer to when needed.


District 127 Chromebook FAQs

District 127technology status page: click here